Terms of sale
Nora French
info@norafrench.nl
Sweerts de Landasstraat 85
6814 DC Arnhem
Nederland
These terms apply to new purchases through this renewed shop. Earlier purchases retain the terms agreed at the time and your statutory rights.
You cannot currently place a new order on this renewed website. Existing purchases and statutory rights remain valid. Contact us about an existing order.
Offers and contract
The product page describes what you are buying. Before completion, you see the total price including applicable VAT and additional costs. Place a paid order using “Order and pay”. Check your details before submitting. You receive confirmation containing the agreed information.
Payment and delivery
Available payment methods are shown at checkout. Physical products use the displayed delivery countries and shipping charges. Unless otherwise agreed, delivery takes place within thirty days. If delivery is not possible, we contact you; your statutory rights in case of delay remain. Risk passes when you or a third party you designate receives the product.
Unless otherwise agreed, delivery takes place within thirty days. Shipping costs are shown at checkout before ordering.
Digital content
File format, contents and technical requirements are shown with the product. Purchases are for personal use unless the product description states otherwise. Distribution or resale of files is not permitted. Statutory rights, including rights regarding non-conforming content and necessary updates, are not limited.
Withdrawal
The withdrawal period, digital content exceptions, return process and refunds are explained on “Withdrawal & returns”. This forms part of the purchase information.
Statutory guarantee and complaints
Your purchase must meet what you can reasonably expect. Contact the email address above if there is a fault. Statutory rights to repair, replacement, price reduction or termination remain; legal protection is not limited to an arbitrary fixed warranty period. When complaining, describe what happened and include your order reference. These terms do not limit mandatory consumer rights.